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- The Windows Systems administrator is a member of the Production Support team which is charged with availability, performance, security and maintenance of the production Windows environment of Korea office and where applicable ensuring that these production services meet or exceed their prescribed SLAs. The role involves the design, implementation and maintenance of the Windows environment and associated systems and software as well as providing 24x7 supports for essential services. The environment includes Windows Server and Microsoft Exchange as well as the Desktop environment and portable devices.
- Performs moderately complex Wintel systems administration. Monitors and tunes appropriate systems to ensure optimum level of performance.
- Oversees appropriate level software installations and upgrades and related software packages.
- Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide Wintel systems.
- Coordinates with appropriate management personnel in implementing changes.
- Supports the design and configuration of complex system landscapes.
- Oversees, recommends and implements appropriate level solutions and enhancements to ensure an improvement in system reliability and performance.
- Oversees and applies appropriate support packages/patches to maintain system integrity.
- Develops and maintains appropriate system documentation to ensure that documentation is current.
- Oversees the maintenance of a library of system-supporting process and procedure documentation.
- Interacts with client management to answer questions, problems and requests regarding complex system issues.
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- Experience, Knowledge and proficient in the use of:
Windows Server 2003 / 2008 / 2010/ 2012
Microsoft Active Directory and Group Policy Management
Microsoft Exchange 2007 / 2010
System Center Configuration Manager (SCCM)
Cisco / Extreme or similar
SAN Hardware management / support
Virtualisation Technologies (Hyper-V / VMware)
- Language skills :
Good written and verbal communication skills both English and Korean with the ability to communicate Technical terminology to people with limited or no technical understanding.
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