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Master the technical expertise of Demandware and support Demandware launch and operations
Maintain front-office systems including Sales & Marketing (POS, SFA, PRM, Digital and e-commerce), and e-approval systems
Coordinate the projects (new deployment, improvement, and replacement) for local/regional/global front-office & digital systems
Perform the service management including issue escalation, incident&change management & root-cause analysis for high level system availability
Provide technical consultation for system interface with core systems, such as SAP and Marketing/Sales system (i.e. POS, SFA, PRM and etc)
Communicate user communities to identify the business needs to reflect to the systems
Corporate with third party vendors to verify the project, system maintenance and their services
Engage in Group/Zone/business communication to meet IT and business strategy
Support to establish/define the business processes through the e-commerce and digital systems
Perform the Personal information protection tasks to comply with government regulation. |
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Education : above Bachelor’s degree, major in Computer Science
3-5 years of experience above belowl
-Experience in Marketing & Sales systems maintenance (POS, SFA, e-Commerce, or etc)
- Programming Language and Database Skill (Web, .Net, Java, Unix-C, Oracle)
- +3 Year experience in IT related roles including at least 2-year experience in programming
Language : Intermediate English proficiency (Spoken & Written)
Other skills :
Strong communication skills
Project & Change management skill
Knowledge of other IT domain (Infrastructure, SAP, and etc) is a plus
Worked on Demandware or other E-Commerce technology platform is a plus |
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